Today, when the most of the content is user-generated, conflicts on the Internet, and conflicts between users, are unavoidable. Serious conflicts could affect users’ rights, especially freedom of expression and information. In response, national jurisdictions impose difficulties on different websites. We should ensure a balance between the control of information (like censorship) and minimizing harm caused by internet-based conflicts.
Conflict management in the Internet offers a structuration of rights: the right to protection of privacy, intellectual property rights, the right to personal dignity, protection against fraud network users. There are interesting aspects of the understanding of the conflict (it is the nature of inter-territorial and inter-jurisdictional), procedural mechanisms for conflict resolution, preventive measures for conflict prevention. In addition to the legal principles and rules like the rule of law, justice, etc. We will apply specific guidelines proposed by the Internet communities.
For that reason, we should reconsider user agreements of the web resources for human rights protection and conflict management. In case of the internet-based conflict user should be protected from threats and illegal behavior of the other users. This is the one of the most complex issues of the Internet Governance, when different legislations and different jurisdictions applied. Clear rules must be developed to ensure realization of users’ rights on the Internet in case of conflicts.